Everything you need to know for a safe, comfortable and enjoyable visit to Mystery Craters.
We’re committed to making Mystery Craters as welcoming and accessible as possible. Explore the information below to help plan your visit and discover the support available before you arrive.
🟢 Stay on walking paths.
🟢 Wear enclosed, comfortable footwear.
🟢 Children must be supervised at all times.
🟢 Dogs are welcome on a lead. Please clean up after your pet and be mindful of wildlife and other visitors.
🟢 Native wildlife, including snakes, insects and ticks, may occasionally be present.
🟢 Leave rocks, plants and wildlife undisturbed.
🟢 If you require assistance, please speak with a staff member.
Many areas of Mystery Craters can be enjoyed by visitors with mobility needs.
We offer:
✓ Access to the café, boutique and Earth Room
✓ Viewing areas to experience the Mystery Craters
✓ Places to sit, rest and enjoy the surroundings
✓ Assistance from our team where possible
✓ Drop-off is available close to the entrance for visitors requiring easier access.
Please note: Mystery Craters is a natural outdoor attraction and some areas include uneven ground and original rock formations.
If you have mobility requirements, please contact us before your visit so we can help you plan the best experience.
Visitors who are blind or have low vision can experience Mystery Craters through:
✓ Audio storytelling and information
✓ Natural textures including selected rocks, crystals and Earth elements
✓ Descriptions of the formations, history and theories
✓ Sensory experiences inside the Earth Room
Mystery Craters is more than something to see — it is something to experience.
Visitors who are deaf or hard of hearing can enjoy:
✓ Self-guided experiences at their own pace
✓ Written visitor information
✓ Visual displays and interpretation
✓ QR code information
✓ Quiet spaces throughout the property
Mystery Craters welcomes curious travellers from around the world.
To help visitors connect with the story, we provide:
A4 guides are available in selected languages, sharing:
✓ The history of Mystery Craters
✓ The different theories
✓ Formation stories
✓ Information about rocks, crystals and the Earth Room
✓ Visitor highlights
Visitors can scan QR codes throughout their experience to access:
✓ Additional information
✓ Stories
✓ Digital visitor resources
Mystery Craters welcomes curious visitors from around the world.
To help international guests connect with the story:
✓ Visitors can scan the on-site QR code to watch the Mystery Craters video and learn more about the history, theories and questions surrounding this unique place.
✓ The video is hosted online a platform, where visitors may use available caption and translation features where possible
✓ Visitors are welcome to use their own device translation tools to assist with written information during their visit.
Every visitor experiences the world differently.
If you have accessibility needs, language requirements, or would like help planning your visit, please contact our friendly team before arriving.
📞 (07) 4157 7291
We look forward to welcoming you.
Come curious. Leave with wonder. 🌍✨
Mystery Craters welcomes visitors of all ages, abilities and backgrounds. We want every guest to enjoy the mystery, stories, Earth Room and peaceful surroundings in a way that feels comfortable for them.
We are continually improving our visitor experience to support different needs.
📞 (07) 4157 7291
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